Boost your business and people engagement by digital, data and new business models
Beliefs
We believe that sharing your challenges, data and motivated talents are the source of a future full of opportunities.
Customer-centric service models
We believe that customer-centric service models will replace traditional models
Data and business autonomy
We believe that it is possible to satisfy user directions quickly without breaking everything
From POC to operational MVP
We believe that it is key to success, and always possible, to be able to test the market or validate hypotheses by putting a data-driven MVP into production at a lower cost
Engage employees
We believe that improving employee engagement is key to accelerating transformation, with a learning and agile organization that develops talents and through cross-functional leadership of communities of practice
News
Business
domains
Discover our feedbacks
The economy of use and subscription
- Monetization of new digital services with subscriptive models (analysis of IOT data in order to reduce the failure rate, the carbon footprint, ..)
- Deployment in 160 countries (Sales and Customer Care) and more than 1000 B2B partners
Digital payment methods: Credit Card, PayPal, SEPA, e-Wallet…
Orchestration of subscriptions and billing on the Zuora cloud platform
20+ releases in 4 years based on the agile method
- Zuora partnership in 2020 on the implementation of new subscription models with our DOT approach: ideation and operational MVP in 3 months
Sales & Marketing Effectiveness
- Sales and marketing effectiveness leveraging digital and data for B2B and B2C markets. Scope: Peugeot, Citroën, DS, Opel, VauxHall, 23 countries: generate more leads, increase their quality, take advantage of business opportunities
- Diagnosis & action plan on: the process & its digitalisation, Commerce and MKT access to data on acquisition, loyalty and sales (Big Data, AI, Dataviz)
- Online Cloud functionalities:
Generation of commercial opportunities: based on the analysis of customer data and commercial expertise
Monitoring and ROI of marketing actions. Business KPIs, Sales reporting, real-time monitoring of the digital funnel, Benchmarking of sales operations
Improved payment times and customer experience
- Diagnosis & recommendations on operational efficiency. Digitization of the Bill to Cash process and design of dashboards
- Optimization of WCR: reduce payment times, anticipate risks and improve the experience of large customers
- Improve decision-making and reduce management costs through better use of data and the involvement of commerce and operations