Boost your business and people engagement by digital, data and new business models

Business Consulting 2.0, Product Owners & Project Leaders

Beliefs

We believe that sharing your challenges, data and motivated talents are the source of a future full of opportunities.

HP2_img
Customer-centric service models

We believe that customer-centric service models will replace traditional models

Data and business autonomy

We believe that it is possible to satisfy user directions quickly without breaking everything

From POC to operational MVP

We believe that it is key to success, and always possible, to be able to test the market or validate hypotheses by putting a data-driven MVP into production at a lower cost

Engage employees

We believe that improving employee engagement is key to accelerating transformation, with a learning and agile organization that develops talents and through cross-functional leadership of communities of practice

News
Certeurope & Clémence Consulting: a partnership for a successful transition to operational excellence in subscription flows

Success story La collaboration entre Certeurope et Clémence Consulting a débuté en 2022 lorsque OODrive, à l'époque maison mère de Certeurope, a décidé de revendre Certeurope et par conséquent d’en [...]

Prendre une longueur d’avance

Le paysage des affaires est profondément transformé par l’intégration de la personnalisation des offres, la digitalisation et l'intelligence artificielle (IA). L'expérience client, les nouveaux modèles d’affaires ainsi que l’efficacité opérationnelle [...]

Corporate Banking Portal: Beyond Retail…

Do you enjoy being autonomous? So do your clients, especially when it comes to simple questions and quick solutions. Self-service is essential, particularly during periods of high demand.

E-invoicing : Clemence Consulting Announces Its partnership with eBizCase

Clemence Consulting announces Its partnership with eBizCase to complete its end-to-end approach to modern business total monetization & address the opportunity of e-invoicing 2026 in Europe

Understand the market and its consumers. I know my customer; but who knows the end consumer?

The value chain between producer and consumer can be complex and made up of several partner companies, customers and/or suppliers. Whether in Banking, Insurance or [...]

Effectiveness of marketing campaigns and distribution network

ADAPT MARKETING AND STRENGTHEN THE NETWORK WHEN THE NUMBER OF BRANDS INCREASES Keeping many brands after a merger can be useful to differentiate and meet the various needs [...]

Cash flow optimization, cash and risk management

When Credit Management comes to life and controls its data When the clients of a large Group are also large companies, the organizations on both sides of the commercial relationship [...]

You know us as a Zuora expert… do you know that we are also expert in transforming your on premise software into SaaS!

Within the wide range of industries, most companies are taking the full benefits of digital technologies to innovate in a new range of offers. Basically those new offers are complementary [...]

Generative AI and knowledge graphs for productivity

Understanding the LLM, the knowledge graph, and their essential link The LLM, or Large Language Model, is an artificial intelligence which has assimilated a [...]

Prepare for e-invoicing

Purchasing, finance, transformation, 3 points of view for a successful transition. From 2024, electronic invoicing obligations will be imposed on companies*. Invoices will then be sent to the [...]

Towards a more sustainable world: what is our impact in preserving the Planet?

A small consulting boutique on a human scale, can Clémence Consulting have an impact on sustainable development? Yes because as an Energy sector expert we have developed [...]

Focus on our partnership with IBM

Clémence Consulting works closely with IBM to deploy innovative solutions such as Maximo, Envizi, and Turbonomic/Flexera. These tools help improve the efficiency and sustainability of IT operations: IBM [...]

See all articles

Business
domains

Discover our feedbacks

The economy of use and subscription

- Monetization of new digital services with subscriptive models (analysis of IOT data in order to reduce the failure rate, the carbon footprint, ..)
- Deployment in 160 countries (Sales and Customer Care) and more than 1000 B2B partners
Digital payment methods: Credit Card, PayPal, SEPA, e-Wallet…
Orchestration of subscriptions and billing on the Zuora cloud platform
20+ releases in 4 years based on the agile method
- Zuora partnership in 2020 on the implementation of new subscription models with our DOT approach: ideation and operational MVP in 3 months

Sales & Marketing Effectiveness

- Sales and marketing effectiveness leveraging digital and data for B2B and B2C markets. Scope: Peugeot, Citroën, DS, Opel, VauxHall, 23 countries: generate more leads, increase their quality, take advantage of business opportunities
- Diagnosis & action plan on: the process & its digitalisation, Commerce and MKT access to data on acquisition, loyalty and sales (Big Data, AI, Dataviz)
- Online Cloud functionalities:
Generation of commercial opportunities: based on the analysis of customer data and commercial expertise
Monitoring and ROI of marketing actions. Business KPIs, Sales reporting, real-time monitoring of the digital funnel, Benchmarking of sales operations

Improved payment times and customer experience

- Diagnosis & recommendations on operational efficiency. Digitization of the Bill to Cash process and design of dashboards
- Optimization of WCR: reduce payment times, anticipate risks and improve the experience of large customers
- Improve decision-making and reduce management costs through better use of data and the involvement of commerce and operations

Expertises

We tailor our services to each client's needs and work together every step of the way.

Business Model Innovation

To continue on the market, the business models traditionally based on the product, the minimization of the cost and the maximization of the quantity produced, we accompany you to evolve towards models centered on the customer, adjusted to his expectations and relying on subscription.

Business Performance

To support the growth and sustainable performance of your company/BU, we provide you with our management consulting know-how, our sectoral and functional expertise: Marketing & Sales, Finance, Purchasing, Operations; as well as the quality of our support for executive communication and management (PMO).

Data Performance

Our offering is backed by 15 years of data expertise and belief and a proven analytics strategy. It is designed to generate business impact and help you move from analysis to action...
.

Creation of digital service offers

We help you initiate change through a structured approach. We support you in managing your major programs and bring you our expertise

Business Process Digitization

We advise you to build a target and a pragmatic trajectory, with quick wins, to improve processes. We assist the Marketing & Sales, Finance Departments, etc.

They trust us

Our clients are major players in the energy transition:

Energy, Electro Mobility, Industry, Banking Insurance, Media & Data…  

We develop relationships of trust with them.

frise-logo_noir