Boost your business and people engagement by digital, data and new business models

Business Consulting 2.0, Product Owners & Chefs de projet know more

Beliefs

We believe that digital, data, and well-implemented motivated talents will be the source of a future full of opportunities

Customer-centric service models

We believe that customer-centric service models will replace traditional models

Data and business autonomy

We believe that it is possible to satisfy user directions quickly without breaking everything

From POC to operational MVP

We believe that it is key to success and always possible to be able to test the market or validate hypotheses with a full-scale MVP at a lower cost.

Employee engagement

We believe that improving employee engagement is key to accelerating transformation, with a learning and agile organization that detects and develops talent in an innovative way and through cross-functional facilitation of communities of practice.

News
You know us as a Zuora expert… do you know that we are also Salesforce experts?

Customers have been kings, now they are products & services co-designers. Business is changing, Clemence Consulting helps its clients to use the cloud to reinvent operating models and business models. [...]

Préparez-vous à la e-facturation

Achat, finance, transformation, 3 points de vue pour réussir votre transition. A partir de 2024, les obligations de facturation électronique seront imposées aux entreprises*. Les factures seront alors adressées au [...]

Bienvenue dans l’économie de la souscription

Des milliards de consommateurs préfèrent souscrire un service modulable, innovant et ajusté à leurs attentes plutôt que d'être propriétaires d'un produit figé et compliqué à maintenir. Les fournisseurs le savent, [...]

See all articles

Functional areas

Discover our feedbacks

The economy of use and subscription

- Monetization of new digital services with subscriptive models (analysis of IOT data in order to reduce the failure rate, the carbon footprint, ..)
- Deployment in 160 countries (Sales and Customer Care) and more than 1000 B2B partners
Digital payment methods: Credit Card, PayPal, SEPA, e-Wallet…
Orchestration of subscriptions and billing on the Zuora cloud platform
20+ releases in 4 years based on the agile method
- Zuora partnership in 2020 on the implementation of new subscription models with our DOT approach: ideation and operational MVP in 3 months

Sales & Marketing Effectiveness

- Sales and marketing effectiveness leveraging digital and data for B2B and B2C markets. Scope: Peugeot, Citroën, DS, Opel, VauxHall, 23 countries: generate more leads, increase their quality, take advantage of business opportunities
- Diagnosis & action plan on: the process & its digitalisation, Commerce and MKT access to data on acquisition, loyalty and sales (Big Data, AI, Dataviz)
- Online Cloud functionalities:
Generation of commercial opportunities: based on the analysis of customer data and commercial expertise
Monitoring and ROI of marketing actions. Business KPIs, Sales reporting, real-time monitoring of the digital funnel, Benchmarking of sales operations

Improved payment times and customer experience

- Diagnosis & recommendations on operational efficiency. Digitization of the Bill to Cash process and design of dashboards
- Optimization of WCR: reduce payment times, anticipate risks and improve the experience of large customers
- Improve decision-making and reduce management costs through better use of data and the involvement of commerce and operations

Expertise

We tailor our services to each client's needs and work together every step of the way.

Creation of digital service offers

We help you initiate change through a structured approach. We support you in managing your major programs and bring you our expertise

Business Model Innovation

To continue on the market, the business models traditionally based on the product, the minimization of the cost and the maximization of the quantity produced, we accompany you to evolve towards models centered on the customer, adjusted to his expectations and relying on subscription.

Data and Performance

Our offering is backed by 15 years of data expertise and belief and a proven analytics strategy. It is designed to generate business impact and help you move from analysis to action...
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Business Process Digitization

We advise you to build a target and a pragmatic trajectory, with quick wins, to improve processes. We assist the Marketing & Sales or Finance Departments...
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Transformation and Human Capital

We intervene at 2 levels: - organizational modification: we help Directors and Managers to implement change - human capital development: increased HR expertise, advice to managers, seminars, etc.

They trust us

For more than 10 years, we have been developing relationships of trust with our historical customers.

Valeo
Total
schneider
PSA
la banque postale
geodis
engie
edf
delphi
carrefour
BNP

What they say about us

 

What is the context of Clemence's intervention?
“We are setting up GoDigital, a Marketplace that allows us to offer customers our entire digital offer related to the Internet of Things (IoT). »

 

What subjects does Clemence work on? 
“Clemence is involved in program management and User Experience expertise for the online subscription portal GoDigital.

Clemence supports us in two activities: the management of deliverables in Agile methodology (4 to 5 cycles per year) and the adherence of new offers with expertise in the user experience. »

 

For you, what are Clemence's strengths?
“Recognized expertise in these areas, agility to adapt quickly to needs, spirit of partnership and quality of consultants. »

Schneider-Electric-figure-parmi-entreprises-pionnieres-matiere-developpement-durable_0_1400_933
Marc Lafond Vice Président

Digital Architecture at Schneider Electric Industry

Contact us

A project ? An idea ? Come and talk to us about it or leave us a message.





    Contact Clémence

    6-6 Bis Villa des entrepreneurs - 75015 Paris(+33) 01 45 75 25 01contact@clcg.fr

    Opening hours

    Monday-Friday10:00 - 18:00