Clémence Consulting

Boost your business and people engagement by digital, data and new business models

Business Consulting 2.0, Product Owners & Project Leaders

Beliefs

We believe that digital, data, and well-implemented motivated talents will be the source of a future full of opportunities

Customer-centric service models

We believe that customer-centric service models will replace traditional models

Data and business autonomy

We believe that it is possible to satisfy user directions quickly without breaking everything

From POC to operational MVP

We believe that it is key to success, and always possible, to be able to test the market or validate hypotheses by putting a data-driven MVP into production at a lower cost

Engage employees

We believe that improving employee engagement is key to accelerating transformation, with a learning and agile organization that develops talents and through cross-functional leadership of communities of practice

News

Marketing, Commerce, Services & Finance : fluidifier les process entre les organisations : l’ascension du Revops (Revenue Operations)

Dans le paysage commercial en constante évolution d'aujourd'hui, les clients exigent de la commodité et de la flexibilité dans leur parcours d'achat. En réponse, les entreprises diversifient leurs canaux et [...]

L’IA générative et les graphes de connaissance au service de la productivité

Comprendre le LLM, le graphe de connaissance, et leur lien essentiel Le LLM, ou Large Language Model (modèle linguistique de grande envergure), est une intelligence artificielle qui a assimilé une [...]

Clémence Consulting is a partner of Zuora and sponsor of ‘Subscribed Connect Paris’

Take part in Subscribed Connect Paris, THE only conference 100% dedicated to the subscription and usage economy in France... ...Come see us

Do you know that Clemence Consulting can help you make 33% savings on your IT estate spend!

In 2022, organizations estimate that 33 / 34 % of their overall cloud / SaaS / on Prem spend goes to waste and keeping track of spend across a cloud [...]

Interview with David Vergognan by CentraleSupélec Revue.

How data & human boost business?

Clemence Consulting announces its partnership with 10Duke to complete its end-to-end offer with 10Duke’s SaaS Licensing Solutions

Having already worked with joint customers, it has become evident that Clémence Consulting has a strong and comprehensive understanding of the challenges of the 21st century for software businesses in [...]

You know us as a Zuora expert… do you know that we are also expert in transforming your on premise software into SaaS!

Within the wide range of industries, most companies are taking the full benefits of digital technologies to innovate in a new range of offers. Basically those new offers are complementary [...]

Functional areas

Discover our feedbacks

The economy of use and subscription

- Monetization of new digital services with subscriptive models (analysis of IOT data in order to reduce the failure rate, the carbon footprint, ..)
- Deployment in 160 countries (Sales and Customer Care) and more than 1000 B2B partners
Digital payment methods: Credit Card, PayPal, SEPA, e-Wallet…
Orchestration of subscriptions and billing on the Zuora cloud platform
20+ releases in 4 years based on the agile method
- Zuora partnership in 2020 on the implementation of new subscription models with our DOT approach: ideation and operational MVP in 3 months

Sales & Marketing Effectiveness

- Sales and marketing effectiveness leveraging digital and data for B2B and B2C markets. Scope: Peugeot, Citroën, DS, Opel, VauxHall, 23 countries: generate more leads, increase their quality, take advantage of business opportunities
- Diagnosis & action plan on: the process & its digitalisation, Commerce and MKT access to data on acquisition, loyalty and sales (Big Data, AI, Dataviz)
- Online Cloud functionalities:
Generation of commercial opportunities: based on the analysis of customer data and commercial expertise
Monitoring and ROI of marketing actions. Business KPIs, Sales reporting, real-time monitoring of the digital funnel, Benchmarking of sales operations

Improved payment times and customer experience

- Diagnosis & recommendations on operational efficiency. Digitization of the Bill to Cash process and design of dashboards
- Optimization of WCR: reduce payment times, anticipate risks and improve the experience of large customers
- Improve decision-making and reduce management costs through better use of data and the involvement of commerce and operations

Expertises

We tailor our services to each client's needs and work together every step of the way.

Business Model Innovation

To continue on the market, the business models traditionally based on the product, the minimization of the cost and the maximization of the quantity produced, we accompany you to evolve towards models centered on the customer, adjusted to his expectations and relying on subscription.

Business Performance

To support the growth and sustainable performance of your company/BU, we provide you with our management consulting know-how, our sectoral and functional expertise: Marketing & Sales, Finance, Purchasing, Operations; as well as the quality of our support for executive communication and management (PMO).

Data Performance

Our offering is backed by 15 years of data expertise and belief and a proven analytics strategy. It is designed to generate business impact and help you move from analysis to action...
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Creation of digital service offers

We help you initiate change through a structured approach. We support you in managing your major programs and bring you our expertise

Business Process Digitization

Nous vous conseillons pour construire une cible et une trajectoire pragmatique, avec des quick wins, pour améliorer les processus. Nous assistons les Directions Marketing & Ventes, Finances …