Digitization of business processes
Because it is difficult to agree on a need without being able to pinpoint a solution that does not yet exist and to help you succeed in your projects: we are here.
What is business process digitization?
Business and IS transformation improve business performance through the optimization of business processes and the evolution of the IS. It makes it possible to provide users with pragmatic and innovative solutions.
By understanding your challenges, by working with all the players in your ecosystem, by analyzing your data, we help you to frame your needs, in particular when they concern several directions, then to choose and implement a suitable solution and to utilize.
Our business knowledge, in particular sales marketing, accounting and cost accounting and our know-how in project framing and assistance to project owners allow us to support you in the upstream phases of project framing, expression of needs and consultation. of the market until the start of operations with the new solutions.
How is it useful?
The digitalization of business processes makes it possible to align the processes and the IS in relation to the business challenges and to integrate a field vision.
It integrates local specificities and prerequisites to enable smooth and efficient customer-centric processing.
It goes through the definition of a pragmatic trajectory where the target is the digotalization of the company's key processes by sharing a 360° vision between Commerce, Marketing, Operations and Finance.
It makes it possible to gain in agility, in performance and in the ability to improve the customer experience through: seamless omnichannel management, analysis of the effectiveness of commercial actions and partnerships, animation of commercial action plans and improving customer operations, whether related to an opportunity or a claim, when billing and accounting or collecting.
For realistic transformations, successful projects and efficient operations, our Marketing/Finance and Data expertise feeds our structured Project Management Assistance interventions.
SKILLS AND APPROACHES
Over the past few years, Clemence has helped a number of large companies to evolve their business processes and their IS. How ? By the dual business and IS skills of its consultants and by its innovative approaches.
We work either classically in integrated mode with your teams or via systems that we manage. Our objective is then to provide quickly, in “time to market”:
- Concrete analysis and design keys: on the one hand the current position of the organization or organizations involved, on the other hand the reality of the data.
- A dynamic around a shared target and trajectory within the organization(s).
- Results experienced by the businesses and aligned with the challenges of the Company.
We proceed by interviews, workshops, prototyping and we offer:
- The rapid availability of a full-scale prototype: fully operational but not yet industrialized.
- The “fast track” intervention of our UX experts in addition to all our interventions