{"id":11949,"date":"2026-04-07T18:24:45","date_gmt":"2026-04-07T16:24:45","guid":{"rendered":"https:\/\/www.clemenceconsulting.fr\/?p=11949"},"modified":"2026-04-17T11:26:30","modified_gmt":"2026-04-17T09:26:30","slug":"pilotage-de-la-performance-un-cas-dusage-concret-pour-partager-rapidement-des-chiffres-fiables","status":"publish","type":"post","link":"https:\/\/www.clemenceconsulting.fr\/en\/pilotage-de-la-performance-un-cas-dusage-concret-pour-partager-rapidement-des-chiffres-fiables\/","title":{"rendered":"Pilotage de la performance : partager rapidement des chiffres fiables"},"content":{"rendered":"
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Dans de nombreuses entreprises, la production du reporting reste un processus laborieux, avec des retraitements manuels. Les \u00e9quipes passent parfois plusieurs semaines \u00e0 consolider les donn\u00e9es issues de diff\u00e9rents syst\u00e8mes : ERP, outils projets, feuilles excel, syst\u00e8mes commerciaux, achats ou facturation pour construire les tableaux de bord.<\/strong><\/h4>\n\n\t\t<\/div>\n\t<\/div>\n
<\/span><\/span><\/span><\/span>\n<\/div>\n\t
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Pourtant, les directions ont besoin d\u2019un <\/span>pilotage de la performance fiable, rapide et partag\u00e9<\/b> avec leurs partenaires internes et externes.<\/span><\/p>\n

Chez Cl\u00e9mence Consulting<\/strong>, nous avons r\u00e9cemment accompagn\u00e9 une filiale d\u2019un grand groupe du secteur de l\u2019\u00e9nergie. <\/span><\/p>\n

Ce projet est un cas d\u2019usage concret :<\/span><\/p>\n

    \n
  • d’<\/strong>acc\u00e9l\u00e9ration du reporting, <\/b><\/li>\n
  • de partage des informations et indicateurs cl\u00e9s, <\/b><\/li>\n
  • de fluidification des processus<\/b><\/li>\n
  • de mise sous contr\u00f4le de l’activit\u00e9.<\/b><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n

    Le d\u00e9fi initial : produire un reporting fiable en quelques jours plut\u00f4t qu\u2019en plusieurs semaines<\/h2><\/header>\n\t
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    Lors de notre premi\u00e8re rencontre avec le Directeur G\u00e9n\u00e9ral, le besoin \u00e9tait de <\/span>disposer rapidement d\u2019indicateurs fiables<\/b> pour piloter l\u2019activit\u00e9 et les partager avec :<\/span><\/p>\n

      \n
    • le Corporate,<\/span><\/li>\n
    • le principal client,<\/span><\/li>\n
    • les partenaires strat\u00e9giques et fournisseurs.<\/span><\/li>\n<\/ul>\n

      L\u2019objectif fix\u00e9 \u00e9tait simple mais ambitieux : <\/span>d\u00e9marrer en mai afin de faciliter la cl\u00f4ture de juin<\/b>, et r\u00e9duire fortement le temps n\u00e9cessaire \u00e0 la production du reporting mensuel.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

      <\/span><\/span><\/span><\/span>\n<\/div>

      \u00c9tape 1 : Commencer par une approche tr\u00e8s op\u00e9rationnelle<\/h2><\/header>\n\t
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      Apr\u00e8s avoir partag\u00e9 les enjeux de la Direction Financi\u00e8re, nous avons fait avec le elle son reporting Excel pour appr\u00e9hender concr\u00e8tement son contexte de travail et les pratiques existantes.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n

      Produire le tableau de bord de pilotage financier<\/h2><\/header>\n\t
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      Celui-ci inclut :<\/span><\/p>\n

        \n
      • le suivi des commandes,<\/span><\/li>\n
      • l\u2019\u00e9tat des factures,<\/span><\/li>\n
      • les encaissements et le paiement des sous-traitants,<\/span><\/li>\n
      • le rapprochement avec la comptabilit\u00e9.<\/span>
        \n<\/span><\/li>\n<\/ul>\n

        Ce travail a permis d\u2019identifier pr\u00e9cis\u00e9ment les sources de donn\u00e9es :<\/span><\/p>\n

          \n
        • issues de SAP,<\/span><\/li>\n
        • outils de gestion de projets,<\/span><\/li>\n
        • syst\u00e8me achats,<\/span><\/li>\n
        • outil de facturation.<\/span><\/li>\n<\/ul>\n

          Cette phase est essentielle dans tout projet de pilotage de la performance<\/strong> : comprendre comment les donn\u00e9es sont r\u00e9ellement utilis\u00e9es par les \u00e9quipes, leur signification m\u00e9tier, leur origine et la fa\u00e7on dont on les obtient.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

          Mettre en place un tableau de bord dynamique<\/h2><\/header>\n\t
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          Pour garantir des r\u00e9sultats rapides, nous avons utilis\u00e9 les extractions de donn\u00e9es existantes, issues de l’ERP et des autres outils, analys\u00e9 fonctionnellement et techniquement les mod\u00e8les de donn\u00e9es des applications sources et travaill\u00e9 en environnement bureautique, en utilisant Microsoft Power BI.<\/p>\n

          Le tableau de bord :<\/span><\/p>\n

            \n
          • centralise les donn\u00e9es n\u00e9cessaires au pilotage,<\/span><\/li>\n
          • se rafra\u00eechit automatiquement \u00e0 partir des fichiers sources,<\/span><\/li>\n
          • est sauvegard\u00e9 r\u00e9guli\u00e8rement sur serveur.<\/span><\/li>\n<\/ul>\n
            R\u00e9sultat :<\/span>
            \n<\/span>un reporting plus rapide et plus fiable, permettant de mieux contr\u00f4ler les commandes, les factures, les achats et les paiements, tout en faisant le lien entre la gestion et la comptabilit\u00e9, et en acc\u00e9l\u00e9rant les d\u00e9lais de paiement.<\/b><\/em><\/h5>\n\n\t\t<\/div>\n\t<\/div>\n

            \u00c9tape 2 : \u00c9tendre le pilotage aux Op\u00e9rations<\/h2><\/header>\n\t
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            Durant l\u2019\u00e9t\u00e9, la d\u00e9marche a \u00e9t\u00e9 \u00e9largie aux Op\u00e9rations. De nouveaux tableaux de bord ont \u00e9t\u00e9 faits pour suivre :<\/span><\/p>\n

              \n
            • l\u2019avancement des projets,<\/span><\/li>\n
            • les pr\u00e9visions de rentabilit\u00e9,<\/span><\/li>\n
            • le suivi des engagements clients,<\/span><\/li>\n
            • les plans d\u2019actions,<\/span><\/li>\n
            • et les retours sur investissement (ROI).<\/span><\/li>\n<\/ul>\n
              Cette \u00e9tape a permis de donner la visibilit\u00e9 n\u00e9cessaire au pilotage de la rentabilit\u00e9, la ma\u00eetrise des risques et de la performance des op\u00e9rations<\/strong><\/h5>\n\n\t\t<\/div>\n\t<\/div>\n

              \u00c9tape 3 : partager les tableaux de bord via un portail cloud s\u00e9curis\u00e9<\/h2><\/header>\n\t
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              En septembre, les tableaux de bord \u00e9taient devenus des outils utilis\u00e9s au quotidien.<\/span><\/p>\n

              La question n\u2019\u00e9tait plus de les construire, mais de <\/span>les partager efficacement<\/b>.<\/span><\/p>\n

              Nous avons donc mis en place un portail cloud s\u00e9curis\u00e9 permettant :<\/span><\/p>\n

                \n
              • de g\u00e9rer les droits d’acc\u00e8s aux tableaux de bord,<\/span><\/li>\n
              • de partager les indicateurs avec le Corporate,<\/span><\/li>\n
              • de faciliter la collaboration avec les partenaires et sous-traitants,<\/span><\/li>\n
              • d\u2019\u00e9viter l\u2019envoi de fichiers par email.<\/span><\/li>\n<\/ul>\n
                Cette \u00e9volution a consid\u00e9rablement am\u00e9lior\u00e9 la circulation de l\u2019information, a fluidifi\u00e9 la collaboration entre les \u00e9quipes du client, de leurs clients et de leur principal fournisseur. Au-del\u00e0 de l’acc\u00e9l\u00e9ration et de la fiabilisation du reporting, cela a permis de mettre sous contr\u00f4le toute l’activit\u00e9.<\/h5>\n\n\t\t<\/div>\n\t<\/div>\n
                <\/span><\/span><\/span><\/span>\n<\/div>

                Ce que ce cas d\u2019usage montre<\/h2><\/header>\n\t
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                Ce projet illustre une r\u00e9alit\u00e9 que nous observons souvent chez nos clients : il est possible d\u2019am\u00e9liorer rapidement le pilotage de la performance sans lancer imm\u00e9diatement un projet lourd.<\/span><\/p>\n

                Les facteurs cl\u00e9s de succ\u00e8s sont :<\/span><\/h4>\n
                  \n
                • Commencer par un support op\u00e9rationnel et fonctionnel tr\u00e8s concret<\/strong> : faire avec le client pour s\u2019approprier fonctionnellement les enjeux et les donn\u00e9es,\u00a0<\/span><\/li>\n
                • Comprendre les mod\u00e8les utilis\u00e9es<\/strong> par les applicatifs et exploiter les sources d\u2019information standard\u00a0<\/span><\/li>\n
                • It\u00e9rer rapidement<\/strong> autant que de besoin<\/span><\/li>\n
                • Apporter de la valeur rapidement<\/strong><\/li>\n<\/ul>\n

                  En quelques mois, cette d\u00e9marche a permis :<\/span><\/h4>\n
                    \n
                  • d\u2019acc\u00e9l\u00e9rer la production du reporting,<\/span><\/li>\n
                  • d\u2019am\u00e9liorer la fiabilit\u00e9 des chiffres,<\/span><\/li>\n
                  • de mettre sous contr\u00f4le les processus<\/span><\/li>\n
                  • et de renforcer la visibilit\u00e9 et l\u2019efficacit\u00e9 de la collaboration entre les parties prenantes<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Dans de nombreuses entreprises, la production du reporting reste un processus laborieux, avec des retraitements manuels. Les \u00e9quipes passent parfois plusieurs semaines \u00e0 consolider les donn\u00e9es issues de diff\u00e9rents syst\u00e8mes [...]","protected":false},"author":2,"featured_media":11951,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[59,1,109],"tags":[],"class_list":["post-11949","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites","category-non-classe","category-use-case"],"yoast_head":"\nPilotage de la performance : partager rapidement des chiffres fiables - Clemence Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clemenceconsulting.fr\/en\/pilotage-de-la-performance-un-cas-dusage-concret-pour-partager-rapidement-des-chiffres-fiables\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pilotage de la performance : partager rapidement des chiffres fiables - 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